No connection to 4g

[Will.self@zener-mes.com]

#2595

I have a weBBoat lite and gone through the usual setup process. I have set the apn automatically and manually with the info provided by ee but the unit is still disconnected from 4g.

I have tried different methods of setup and factory resets but still nothing.

[glomexadmin]

#2599

Do you have tried the sim card in a mobile phone to be sure it is active?
The sim card have the pin code enable? if yes, can please disable?

[Will.self@zener-mes.com]

#2603

Hi, Yes i have tried in a mobile and data works fine. no pin on sim.

[glomexadmin]

#2608

Do you have the possibility to connect the weBBoat to an external Wifi, then send the QRcode to service mail?
service@glomex.it

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