Fatal error 2000049

[Cyrion]

#2532

Hi,
I’m owner of a webboat 4g lite for 3 years.
Till yesterday it works fine.
Today i receive an error message:
Fatalerror 2000049
I try to reset the unit.
Webboat_xxx can be found on WiFi network at address 192.168.81.144 with 192.168.81.1 router adress.
When i try to connect to webboat lite with the webboat application , i found the antenna on the list (with the star).
When clicking i have the error message.
Any idea ?
Thanks for yr help

[glomexadmin]

#2534

Dear Cyron.

If you can connect the mobile phone to the weBBoat wifi, please try this.

Open a web browser, put this IP arrdess: 129.168.81.1, then press enter. If the unit is runnig you can reach the panel control, then check if the unit is online and connected to internet.
After this if you can’t reach the unit with the app, but is still on internet, you can send the QRcode to service@glomex.it, and we can connect on it to chek the unit.

[Cyrion]

#2535

Thanks for yr reply
I directly connect to Webboat Lite IP (192.168.81.1)
I make a full configuration, country, APN (no pin number on the operators card), …
But the operator’s network is not working.
State: disconnected
Signal strength: -69 dB
APN: orange.fr
IMEI: (correct)
Connection type: 3G (wcdma)

When i use the SIM car on a mobile phone, it works fine.

Thanks for yr help

[glomexadmin]

#2537

Dear Cyrion,

If you are outside the country where the sim was bought, please active the roaming on the webboat.
You have selected the provider from the list or typed it manually?

Can tell me the Provider who is?
In which country the sim was bought and in which country the boat is now?

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