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Viewing 15 posts - 31 through 45 (of 73 total)
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  • glomexadmin
    Keymaster
    Post count: 73

    Hi Calus,
    Do you have setup the APN in the setup page?

    Please, see “How to setup internet connection” in the manual, to allowed the gateway to surf on internet.

    Then “SMS notifications”, to setup SMS notification.

    Dongle Manual

    glomexadmin
    Keymaster
    Post count: 73

    Dear Jivegård

    What you have described is captiveportal service. Just connect the weBBoat to the Wifi of the captiveportal, and then with the device you intend to use to surf the internet, connect to the wifi of the weBBoat. The device will be directed to the captiveportal manager, who will open the login page above the device.

    glomexadmin
    Keymaster
    Post count: 73
    in reply to: No push alerts #2510

    Hi Chasner, the shore power doesn’t have push notification when the power was cut off. You can only power on or of it.

    glomexadmin
    Keymaster
    Post count: 73

    Hi Christia, Please can send the QRcode to service@glomex.it , to allow the remote connection on your Zigboat? I will check the unit.

    glomexadmin
    Keymaster
    Post count: 73

    Hello,
    could you send us the Q.R. Code of the gateway to service@glomex.it so we can check remotely.

    Best regards

    glomexadmin
    Keymaster
    Post count: 73

    The camboat have a white cable attached to it with three ends. One is the power plug, another RJ45 ethernet plug and another is the reset button covered by a cover.

    glomexadmin
    Keymaster
    Post count: 73
    in reply to: Doogle 3G #2499

    Buonasera,
    purtroppo non è possibile mettere in rete la CamBoat attraverso il Gateway dello ZigBoat anche se utilizza la USB 3G Dongle in quanto il Gateway non funziona come Router.
    Cordiali saluti

    glomexadmin
    Keymaster
    Post count: 73

    Thanks to you,
    it was a pleasure to be able to help you.

    glomexadmin
    Keymaster
    Post count: 73
    in reply to: Web Boat 4G PLUS #2485

    Bonjour,
    si vous souhaitez obtenir de l’aide, vous pouvez connecter votre appareil à Internet via WiFi ou Ethernet et nous envoyer votre Q.R. Code à service@glomex.it.
    Merci

    glomexadmin
    Keymaster
    Post count: 73
    in reply to: Doogle 3G #2471

    Buongiorno,
    nella sezione SMS dello ZigBoat deve impostare l’APN relativo all’operatore che sta usando nella SIM inserita nella chiavetta.
    Per funzionare nello ZigBoat nessun aggiornamento o settario da PC deve essere effettuato.
    L’unica impostazione da effettuare è quella che ha fatto giustamente oltre a impostare APN nella sezione SMS.
    Per ulteriori chiarimenti può scriverci all’indirizzo service@glomex.it
    Saluti

    glomexadmin
    Keymaster
    Post count: 73

    Hi,
    Which weBBoat model is it? (weBBoat 4G Lite or weBBoat 4G Lite EVO)

    Could you send us a screenshot of the control panel to the email webboat@glomex.it and service@glomex.it?

    Thanks

    glomexadmin
    Keymaster
    Post count: 73
    in reply to: Blank Screen In App #2477

    Good morning,
    we ask you to reset the unit and try to configure it again.
    If the problem persists, we ask you to connect the device to the internet with an ethernet cable and send us the Q.R. code at service@glomex.it
    Thank you

    glomexadmin
    Keymaster
    Post count: 73

    Good morning,
    I would ask you to remove the SIM and re-insert it by checking the instructions on the radome.
    It would appear that the SIM is not detected.
    If the problem persists, I ask you to connect the device to the internet via WiFi or Ethernet and send us the QR code associated with your device via email at service@glomex.it.
    Thank you

    glomexadmin
    Keymaster
    Post count: 73
    in reply to: Alarm E-mail #2470

    Good morning,
    I’m sorry but motion detection doesn’t have a calibration, it all happens automatically.

    glomexadmin
    Keymaster
    Post count: 73

    Hi,
    please send email to service@glomex.it.

Viewing 15 posts - 31 through 45 (of 73 total)