Home Forums weBBoat Lite 3G is working but 4G is not

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    • chabu
      Participant
      Post count: 3

      For some reason the 3G connection is working but not the 4G. Is there a separate 4G antenna and is there an easy fix for this?
      thanks

    • glomexadmin
      Keymaster
      Post count: 18

      Hi, it could depend on the area you are operating in. However, you can try to set the mobile mode to “4G Only” as per the attached image.
      4G Only

      • chabu
        Participant
        Post count: 3

        I tried to force the modem to choose only 4G but it would then fail to make a connection. I tried this in several places and in places where i knew from other devices that there was a strong 4G connection.

    • chabu
      Participant
      Post count: 3

      Hi,

      I tried this but it did not work.

      Any other ideas?

      thanks

      Charles

      • glomexadmin
        Keymaster
        Post count: 18

        Hi,
        If you connects the antenna to the internet again and sends the Q.R. code to service@glomex.it we will provide a remote connection to verify the settings.
        Thanks

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