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For some reason the 3G connection is working but not the 4G. Is there a separate 4G antenna and is there an easy fix for this?
Hi, it could depend on the area you are operating in. However, you can try to set the mobile mode to “4G Only” as per the attached image.
I tried to force the modem to choose only 4G but it would then fail to make a connection. I tried this in several places and in places where i knew from other devices that there was a strong 4G connection.
I tried this but it did not work.
Any other ideas?
If you connects the antenna to the internet again and sends the Q.R. code to email@example.com we will provide a remote connection to verify the settings.